Shipping Information & Details
FREE SHIPPING with $99 Minimum Purchase
There are times of the year where our shipping will be extended past our forty eight hour business hour shipping time frame. We try to make every effort to alert our customers when this happens.
FREE U.S. STANDARD SHIPPING on orders of $99 or more.
- Offer not valid on return shipments, special orders, prior purchases, or Alpenglow gift cards.
- Offer is limited to stock on hand and back orderable items, is nontransferable and is not redeemable for cash.
- Offer valid to US addresses and Military PO Boxes only.
- Oversized shipping charges for any heavy or large items. These oversized shipping charges will prompt a shipping quote and you will be contacted by a staff member for the shipping price. We will attempt to find the least expensive method.
- Offer valid on all orders with a subtotal of $50 or more; other discounts applied to your order could change your subtotal.
- International shipping rates vary significantly based on weight and destination.
- We ship all international packages by the United States Postal Service (USPS) Express Mail International or Priority Mail.
- All international orders are subject to applicable customs duties and associated assessments and fees. Our shipping charge does not include Import Duties, Value Added Taxes (VAT) and Customs Clearance Fees. These costs are entirely the responsibility of the purchaser.
APO and FPO Addresses
- We will ship to APO and FPO addresses. Thank you for serving.
Loss of Packages
- The risk of loss for all items purchased at AlpenglowGear.com passes to you, the buyer, upon our tendering them to the shipping carrier.
- This means that packages not delivered are the responsibility of the customer, and AlpenglowGear.com will not be held responsible.
- If a package is not delivered, we are happy to process a claim with the shipping agency, but we cannot guarantee success of the claim or financial reimbursement.
- To help ensure delivery, we require signature on all packages over $500 value.
- We ship most packages using USPS Priority Mail. This has a 2-3 day shipping period for the Continental US. We also ship via Fed-Ex 2 Day Express if you are on the West Coast.
- Heavier Packages and those that are over-sized are shipped using Fed-Ex. This has a 3-6 day shipping period for the Continental US.
- If you wish to expedite your shipping, please select Fedex Standard Overnight.
Our Shipping Promise
- We attempt to ship within 48 business hours of you placing your order, we do not ship on weekends. If this time will be delayed due to an item being back ordered, we will contact you.