Package the item with all its tags and packaging, so that the manufacturer's box and packaging is contained within a shipping box to protect it
Please don't put tape or shipping labels directly on the item’s packaging, such as on a shoe box.
We will return the item to you if the shipping label is attached to the outside of the product box.
We advise using a carrier that you can track such as USPS Priority, UPS, or Fed-Ex. You can also email (firstname.lastname@example.org), for a prepaid USPS label. We will deduct the cost of shipping from your return.
Upon receipt of your item, we will credit your card or exchange the item based on what was written on your return form or you input online.
Customer is responsible for all shipping charges associated with items that are returned.
Please mail items back to:
Alpenglow Adventure Sports
92 Main St
Orono, ME 04473
When exchanging an item, prices only apply to items, sizes and colors that are in stock.
Prices will not be guaranteed for exchanged items that must be specially ordered from a manufacturer.
Website inventory accuracy is not guaranteed.
We suggest returning the unwanted item for a refund and making a separate order for the desired item.
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